Fleet Sales Operations Analyst – Western Region
Headquarters & Technology Center – Auburn Hills
Auburn Hills, MI
48326, US
Auburn Hills, MI
48326, US
Job Type:Full Time
Date Posted: April 4, 2025
Job ID: 2008910
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Job Overview
The Fleet Sales Operations Specialist is responsible for supporting fleet sales operations by managing small VIP accounts, leveraging data analytics, and optimizing customer and dealer engagement. You will have direct interaction with various customers, dealer personnel, as well as regional and corporate contacts. The ideal candidate must be outgoing and enjoy collaborating with our customers and dealerships, have knowledge of commercial business operations, and possess a passion for the automotive industry.
Job duties include:
- Write VIP contracts for fewer than 25 units, ensuring alignment with CAM strategies and dealer engagement.
- Collaborate with Commercial Area Managers (CAMs) and internal teams to align dealer incentives, sales strategies, and fleet business objectives.
- Utilize Salesforce, TipNet, and LinkedIn Sales Navigator to develop prospecting reports and identify new business opportunities.
- Analyze market data using CarBook Pro, Manheim Market Report (MMR), and Total Cost of Ownership (TCO) to drive business growth and provide solutions for ordering, material restrictions, and service challenges.
- Provide in-dealership consultation focused on optimizing dealer fleet sales performance and operational effectiveness.
- Promote, monitor, and ensure dealer compliance with company policies and procedures.
Qualifications
Basic Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field
- 2+ years of experience in automotive sales, fleet sales, sales operations, or related roles
- Must reside or be willing to relocate to Auburn Hills, MI
- This role is based at our corporate headquarters and may require occasional travel for dealer visits, meetings, and conferences
- Commercial vehicle product knowledge
- Experience working in the automotive or fleet environment
- Maintains a selling mindset
- Strong analytical and strategic thinking skills
- Excellent analytical skills with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Excellent communication and people skills
- Ability to manage multiple accounts and prioritize tasks effectively
Preferred Qualifications:
- Knowledge of corporate sales processes and account management strategies
- Familiarity with dealer networks and fleet operations
- Knowledge or experience with dealership commercial sales processes
- Experience in market data analysis using CarBook Pro, MMR, and TCO
- Proficiency in Salesforce, TipNet, and LinkedIn Sales Navigator
FCA is proud to extend to its employees a compensation and benefits package that is designed to retain their talent and to motivate and reward job performance. Our present compensation program provides for competitive, market based salaries, and annual vacation and holiday time off. We make available a comprehensive health care benefits plan which, depending upon the employee’s role, includes medical, dental, vision and prescription drug coverage. We also offer a disability absence plan, group and optional life insurance program, savings plan, tuition assistance, and vehicle purchase and lease discounts for certain employees, and for their family and friends.
Note: Some of the benefits listed above may not apply to summer vacation replacement and temporary employees.
