Transmission and Driveline Warranty & Reliability Specialist
Auburn Hills, MI
48326, US
Date Posted: February 12, 2025
Job ID: 2007667
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Position Overview:
The Stellantis Customer Experience Organization is seeking a highly skilled Transmission and Driveline Warranty & Reliability Specialist to join our Quality team. This role is pivotal in managing onsite quality analysis reviews with suppliers and internal Powertrain Plants, while also collaborating closely with Supplier Quality (SQD). The specialist will identify emerging field issues through warranty analysis, monitor corrective actions, and support warranty recovery efforts.
Key Responsibilities:
- Facilitate onsite quality analysis reviews with suppliers and internal Powertrain Plants.
- Analyze warranty returned materials and data to identify failure modes and effects.
- Manage all part return material activities to support Corporate Quality initiatives and Warranty Recovery.
- Review supplier testing procedures to ensure accuracy in material evaluations.
- Utilize corporate data reporting systems to capture quality metrics and ensure compliance.
- Plan, prioritize, and manage multiple projects in a dynamic technical and business environment.
- Communicate effectively at all organizational levels, including senior leadership.
- Establish partnerships and influence without direct authority to achieve quality objectives.
- Represent the “Voice of the Customer” in platform team discussions.
- Drive team success by clarifying expectations and minimizing political hurdles.
- Demonstrate unwavering commitment to delivering high-quality products to consumers.
- Manage day-to-day activities of assigned UAW personnel and foster a collaborative team environment.
Basic Qualifications:
- Bachelor of Science or higher in Engineering or a related technical degree (Business Technical or dual degree acceptable).
- 5+ years of experience in automotive quality, service, or engineering.
- Strong ability to collect, synthesize, and communicate data effectively at all organizational levels.
- Self-directed, team-oriented, with demonstrated planning and problem-solving skills.
- Proficient in Microsoft Office suite and experienced with relevant computer systems and software.
- Experience working in a union environment.
Preferred Qualifications:
- High proficiency in PowerPoint presentation skills.
- Familiarity with Parts Return Analysis System Plus (PRAS+).
- Experience with Global Issue Management System (GIMs) and STLA data systems.
- Knowledge of data analytics tools (e.g., Quantic/Palantir).
- Green Belt or Black Belt certification in quality management.
- Strong technical and analytical problem-solving skills.
FCA is proud to extend to its employees a compensation and benefits package that is designed to retain their talent and to motivate and reward job performance. Our present compensation program provides for competitive, market based salaries, and annual vacation and holiday time off. We make available a comprehensive health care benefits plan which, depending upon the employee’s role, includes medical, dental, vision and prescription drug coverage. We also offer a disability absence plan, group and optional life insurance program, savings plan, tuition assistance, and vehicle purchase and lease discounts for certain employees, and for their family and friends.
Note: Some of the benefits listed above may not apply to summer vacation replacement and temporary employees.