Fleet Sales Operations Analyst – Eastern Region
Headquarters & Technology Center – Auburn Hills
Auburn Hills, MI
48326, US
Auburn Hills, MI
48326, US
Tipo de puesto:Full Time
Fecha de publicación: April 4, 2025
ID de puesto: 2008909
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Descripción general del puesto
The Fleet Sales Operations Specialist is responsible for supporting fleet sales operations by managing small VIP accounts, leveraging data analytics, and optimizing customer and dealer engagement. You will have direct interaction with various customers, dealer personnel, as well as regional and corporate contacts. The ideal candidate must be outgoing and enjoy collaborating with our customers and dealerships, have knowledge of commercial business operations, and possess a passion for the automotive industry.
Job duties include:
- Write VIP contracts for fewer than 25 units, ensuring alignment with CAM strategies and dealer engagement.
- Collaborate with Commercial Area Managers (CAMs) and internal teams to align dealer incentives, sales strategies, and fleet business objectives.
- Utilize Salesforce, TipNet, and LinkedIn Sales Navigator to develop prospecting reports and identify new business opportunities.
- Analyze market data using CarBook Pro, Manheim Market Report (MMR), and Total Cost of Ownership (TCO) to drive business growth and provide solutions for ordering, material restrictions, and service challenges.
- Provide in-dealership consultation focused on optimizing dealer fleet sales performance and operational effectiveness.
- Promote, monitor, and ensure dealer compliance with company policies and procedures.
Requisitos
Basic Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field
- 2+ years of experience in automotive sales, fleet sales, sales operations, or related role
- Must reside or be willing to relocate to Auburn Hills, MI
- This role is based at our corporate headquarters and may require occasional travel for dealer visits, meetings, and conferences
- Commercial vehicle product knowledge
- Experience working in the automotive or fleet environment
- Maintains a selling mindset
- Strong analytical and strategic thinking skills
- Excellent analytical skills with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Excellent communication and people skills
- Ability to manage multiple accounts and prioritize tasks effectively
Preferred Qualifications:
- Knowledge of corporate sales processes and account management strategies
- Familiarity with dealer networks and fleet operations
- Knowledge or experience with dealership commercial sales processes
- Experience in market data analysis using CarBook Pro, MMR, and TCO
- Proficiency in Salesforce, TipNet, and LinkedIn Sales Navigator
FCA se enorgullece de ofrecer a sus empleados una compensación y un paquete de prestaciones diseñados para retener su talento y motivar y recompensar el desempeño laboral. Nuestro programa de compensación actual ofrece sueldos competitivos basados en el mercado, tiempo libre en los días festivos y vacaciones anuales. Ponemos a su disposición un extenso plan de prestaciones médicas el cual, dependiendo de la función del empleado, incluye cobertura médica, dental, oftalmológica y de medicamentos recetados. También ofrecemos un plan de licencia por discapacidad, un programa de seguro de vida opcional y grupal, plan de ahorro, ayuda económica para el pago de estudios y descuentos para la compra y arrendamiento de vehículos para ciertos empleados, así como para sus familiares y amigos.
Nota: Algunas de las prestaciones indicadas previamente pueden no aplicar a reemplazos durante vacaciones de verano y empleados temporales.
